Emotional Intelligence

Class Details

Emotional Intelligence

Front-line work involves having to make quick decisions that can often mean the difference between life and death for both their personnel and for the citizens that have called for help. The pressure of performing and making critical, life-altering decisions day in and day out under such difficult circumstances can be emotionally, spiritually, and physically exhausting. Understanding how emotions and spirituality plays a key role in their health and wellbeing is crucial on the long-term outcome of their resilience. This course will give participants the tools they need to become more emotionally and spiritually intelligent. They will learn how they can incorporate emotional and spiritual strategies and tactics into their homes, their relationships, and in their workplace. An individual with high emotional and spiritual intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, have a more optimistic outlook, and can use humor to build rapport in crisis and in other tense situations. The outcome is better coping skills, closer relationships, and an increase in grit and resilience.

What You'll Learn

• Understand what emotional, spiritual, and social intelligence is and is not
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
• Understand, use, and manage your emotions
• How emotions and emotional responses impacts communication
• Managing adversity in oneself, in their support systems and families, in the workplace, and in the field
• Understand how emotional intelligence can help resolve both inner conflict and conflict with others
• Identify the benefits of emotional, spiritual, and social intelligence
• Relate emotional intelligence to the workplace and in the field
• How emotional and spiritual intelligence can create stronger, better leaders and teams
• How to transform stress into high level performance
• Understand positive psychology, toxic positivity, optimism, and pessimism
• How to create a positive mindset and positive outlook even in the midst of crisis
• Learn ways to be empathetic with others, even with those individuals who cause hardship
• Spiritual health and wellness and its impact on emotional health
• Understand the core components of spiritual first aid
• Effectively impact others